For account management, restocks, or support, please email info@smoxygen.com with your account reference or past invoice number. Our team is available Monday–Fr...

Processing times typically range from 1–3 business days, depending on order volume and availability. Tracking information will be provided once the shipment lea...

Shipping costs are calculated based on weight, order volume, and destination. We’ll provide a detailed shipping quote with your invoice. Wholesale orders are no...

No. Wholesale pricing is reserved for verified businesses only. However, we do offer occasional volume discounts and bundle promotions for retail customers. Joi...

In most cases, yes. We allow mix-and-match flavor options within cases as long as they meet the minimum quantity per brand or category. Please list your preferr...

Yes. Minimum order quantities vary by product line, but typical starting thresholds begin at $500 per order.

You must provide a valid business license and resale or tobacco license where applicable. All wholesale clients must comply with federal, state, and local regul...

Yes. Smoxygen.com offers wholesale pricing to licensed hookah lounges, retailers, and distributors. To apply, please send your business name, resale certificate...